Privacy Policy
Last updated: January 2026
Home Accessibility Score ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services.
Information We Collect
Information you provide:
- Email address (when you create an account or subscribe)
- Property URLs you submit for analysis
- Payment information (processed securely by Stripe - we do not store card details)
Information collected automatically:
- Browser type and version
- Pages visited and time spent on our site
- Referring website
- IP address (anonymised)
How We Use Your Information
We use your information to:
- Provide and improve our property accessibility analysis service
- Process your subscription and payments
- Send you login links and account-related communications
- Respond to your enquiries and support requests
- Analyse usage patterns to improve our service
We do not sell your personal information. We will never share your email address or personal data with third parties for marketing purposes.
Third-Party Services
We use the following third-party services to operate our platform:
- Supabase - Authentication and database hosting
- Stripe - Payment processing
- Google Maps API - Location and walking time calculations
- Resend - Email delivery
- Render - Website hosting
Each of these services has their own privacy policy governing their use of data.
Data Retention
We retain your account information for as long as your account is active. If you wish to delete your account and associated data, please contact us at the email address below.
Property analysis data may be cached temporarily to improve performance but is not permanently stored against your account unless you choose to save a property.
Cookies
We use essential cookies to:
- Keep you signed in to your account
- Remember your preferences
- Ensure the security of our service
We do not use advertising or tracking cookies.
Your Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to processing of your data
- Request a copy of your data in a portable format
Security
We implement appropriate technical and organisational measures to protect your personal data, including encryption in transit and at rest, secure authentication, and regular security reviews.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last updated" date.